WHAT IS YOUR RETURN POLICY?
Products must be returned in accordance with the requirements outlined below, within 14 days from the delivery date.
Return shipping labels are not provided and shipping charges for returned items are the client’s responsibility.
The address for returns is included with the package.
Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied.
The product you wish to return:
must have all labels still attached and intact;
must be unworn, unused, unwashed and in the same condition in which it was received by you;
must be returned complete with all of its parts and accessories
Merchandise that has been worn, used, altered or damaged will not be accepted.
All products come with an identification label. Returns will only be honored if the label remains intact. No exceptions will be accepted.
HOW CAN I RETURN A PRODUCT?
Products must be returned in accordance with the Online Return Policy requirements within 14 days from the delivery date.
Return instructions are included with each shipment or otherwise follow the instructions below:
1. Include the invoice and note the item you wish to return along with the reason for return.
2. Pack the item in the original packaging. Your cooperation will result in a quick and efficient processing of your return.
3. Address your return to the address included with the package. Please make sure to request tracking and adequate insurance to cover the shipment.
HOW LONG DOES IT TAKE FOR A REFUND TO BE ISSUED?
Merchandise returned will be processed within 7-10 business days from receipt. A confirmation email will be sent once your return has been completed. Refunds will be credited back to the original form of payment.
HOW DO I EXCHANGE A PRODUCT?
Please return the original product for a refund and place a new purchase on MAJAWALESKA.COM.