WHICH SHIPPING SERVICES ARE OFFERED & IS THERE ANY SHIPPING FEES?
We offer complimentary carbon neutral shipping on all orders.
Orders are processed Monday through Friday, excluding holidays and are shipped within 1-3 business days from the order date.
Shipping times may vary due to product availability.
From the moment the order is shipped delivery takes place within 3-4 business days.
Delivery time is estimated from the time the order is shipped, not when placed.
WHAT ADDRESSES ARE RESTRICTED FOR DELIVERY?
Purchases cannot be shipped to P.O. boxes, hotels and freight forwarders.
IS ORDER TRACKING AVAILABLE?
Tracking is available on all orders.
A confirmation containing your delivery details and tracking number will be emailed to you once your purchase has been shipped.
IS THERE ADDITIONAL COSTS FOR CUSTOMS CHARGES AND TAXES?
Customs charges and import taxes may apply. Charges for customs clearance are the client’s responsibility.
The amount of customs charges and / or import taxes will be communicated by the carrier after the shipment has reached its destination.
In the event that the charges and / or taxes are not paid by the client and the shipment is refused or abandoned as a result, the shipment expenses and the customs taxes will be deducted from the total amount of the order and only the difference will be reimbursed.
IS A SIGNATURE REQUIRED UPON DELIVERY OF MY ORDER?
For security reasons all purchases require an adult signature upon delivery.